6. REVIEW MONITORING & RESPONDING
Reviews are one of the most fundamental local search ranking factors, directly influencing not only keyword rankings but also customer opinion, company reputation and overall sales.
With more than 9 in 10 consumers saying positive reviews encourage them to trust a local business and more than half of them supporting that the time a review was posted matters a lot, you can’t afford to leave review management to chance.
Knowing that local consumers only want to deal with local companies that have strong ratings, recent reviews and business responses, we craft a best-practice review strategy as part of our GMB management service.
We work to grow your listing’s review profile and respond quickly to all customer reviews – either they’re good or bad – to drive more clicks, calls and conversions.