6. REVIEW MONITORING & RESPONDING
Reviews are likely a local search ranking factor, directly influencing not only keyword rankings but also customer opinion, company reputation and conversion of overall sales.
With more than 9 in 10 consumers saying positive reviews encourage them to trust a local business and more than half of them supporting that the time a review was posted matters a lot, you can’t afford to leave review management to chance.
Knowing that local consumers only want to deal with local companies that have strong ratings, recent reviews and business responses, we craft a best-practice review strategy as part of our GBP management service.
We work to grow your listing’s review profile and respond quickly to all customer reviews – whether they’re good, bad or neutral – to drive more clicks, calls and conversions.